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dms software development in india7 min read24 May 2024
What is ISO 27001 and How Can ECM Help You Manage It?
Information Security · Compliance · 2026 ISO 27001 and ECM: How ShareDocs Helps You Achieve and Maintain Certification ShareDocs Editorial Team · 11 min read · ISO 27001 Certified Platform ShareDocs E…
ISO 27001 and ECM: How ShareDocs Helps You Achieve and Maintain Certification
ShareDocs Editorial Team·11 min read·ISO 27001 Certified Platform
ShareDocs Enterpriser is ISO 27001 certified — India's only ECM platform built to both support your certification programme and operate within a certified ISMS itself.
ISO 27001 is the international standard for information security management. Achieving certification demonstrates that your organisation has implemented a systematic, risk-based approach to protecting information assets — and that this approach has been independently verified by an accredited certification body.
For Indian enterprises, ISO 27001 certification has moved from a "nice to have" to a procurement requirement. Large enterprises, PSUs, banks, global customers, and government agencies increasingly require ISO 27001 certification from technology vendors, outsourcing partners, and data processors. The DPDP Act has further elevated information security governance expectations.
ECM plays a central role in ISO 27001 because documents — policies, procedures, evidence records, risk registers, internal audit reports, management review minutes — are the primary artefacts of the ISMS. Without governed document management, ISO 27001 certification is achievable but not sustainable.
What Is ISO 27001?
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Risk-Based
ISO 27001 requires identifying information security risks and implementing controls proportionate to risk — not a prescriptive checklist.
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114 Controls
Annex A defines 114 controls across 14 domains — from access control to supplier relationships to incident management. ECM addresses multiple domains simultaneously.
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PDCA Cycle
Plan-Do-Check-Act. ISO 27001 is not a one-time certification — it requires continuous improvement evidence including internal audits, management reviews, and corrective actions.
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Document-Intensive
The ISMS requires mandatory documented information — policies, procedures, risk assessments, audit reports, records of corrective actions. ECM governs all of it.
The Annex A Controls That ECM Addresses
Annex A Domain
Key Controls
How ShareDocs ECM Addresses It
A.8 Asset Management
Information asset inventory, classification, labelling
Document metadata model serves as information asset registry; sensitivity classification enforced at document level
Three forces are making ISO 27001 certification more urgent for Indian enterprises in 2026 than ever before:
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DPDP Act 2023
India's data protection law requires information security governance for all personal data processors. ISO 27001 provides the framework to demonstrate this governance systematically.
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RBI IT Framework
RBI's IT Framework for banks and NBFCs contains information security controls that closely parallel ISO 27001 Annex A. ISO certification provides pre-validated evidence for RBI assessments.
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Customer Requirements
Global enterprise customers, government e-procurement platforms, and IT services buyers increasingly require ISO 27001 certification from Indian suppliers and service providers.
What We See in Practice
From the Field
A software services company in Pune pursuing ISO 27001 certification hit a recurring audit finding in their Stage 1 assessment: "documented information requirements not met — policies lack version history and approval evidence, and there is no evidence of controlled distribution to relevant personnel." They had the policies — they were stored in a SharePoint folder. But SharePoint had no approval workflow, no version history on older documents, and no distribution record. We implemented ShareDocs document control in three weeks. Their Stage 2 certification audit passed the documented information element with zero findings. The certification body's comment: "evidence of systematic document control."
At ShareDocs, we're in the position of both helping organisations pursue ISO 27001 certification and being ISO 27001 certified ourselves. This means our customers benefit from both: a platform built on certified security practices, and implementation expertise from a team that has lived the certification process internally.
How ShareDocs Supports Your ISO 27001 Programme
ISMS Policy Repository
Centralise all ISMS policies with version control, approval workflows, and controlled distribution. Annual review reminders automatic.
Risk Register Management
Structured risk register with version history, risk owner tracking, treatment status, and audit trail of risk acceptance decisions.
Internal Audit Records
Internal audit reports, findings, and corrective action records managed with version control, access restrictions, and retention aligned to certification body requirements.
Statement of Applicability
SOA maintained as a version-controlled document with formal approval — required evidence for ISO 27001 certification audits.
ShareDocs provides ISMS document governance, policy lifecycle management, and access control evidence — on an ISO 27001 certified platform. Live in 3 days.
Yes. ShareDocs Enterpriser is ISO 27001 certified — independently audited and verified against the international standard for Information Security Management Systems. This certification covers the systems, processes, and controls used to manage the ShareDocs platform and customer data. For customers, this provides a defensible basis for the document management component of their own security compliance programmes.
ISO 27001 requires documented information including: scope of the ISMS, information security policy, risk assessment process, risk treatment process, Statement of Applicability, risk treatment plan, risk assessment results, evidence of competence, monitoring and measurement results, internal audit programme and results, management review results, and records of nonconformities and corrective actions. ShareDocs governs all of these as version-controlled, approval-tracked documents within the ISMS repository.
For a well-organised Indian enterprise with executive sponsorship and a dedicated ISMS team, ISO 27001 certification typically takes 6–12 months from gap assessment to Stage 2 certification audit. The document-intensive phases — developing policies, completing risk assessments, running internal audits — benefit most from ECM governance. Organisations that begin their certification programme with structured document control in place consistently reach readiness faster than those that manage ISMS documents in shared drives.
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ShareDocs Editorial Team
ShareDocs Enterpriser · ISO 27001 Certified · India's ECM Platform
ShareDocs is ISO 27001 certified — the only ECM platform in India built to govern your ISMS documents on a platform that is itself certified to the same standard.
