Enterprise Workflow Automation Software for India's Largest Derivatives Exchange
NSE — National Stock Exchange of India Ltd. — has run ShareDocs Enterpriser as its enterprise workflow automation and document management platform for over 6 years across 12+ departments. 1,493 active users. 17+ live workflows. CXO and MD approvals, SEBI compliance, audit ATR, and AP authorisations — all on one on-premise platform.
About NSE
NSE — National Stock Exchange of India Ltd. — is India's largest stock exchange and the world's largest derivatives exchange by contracts traded (FIA, 2023). Established in 1992, NSE is a systemically important financial market infrastructure institution under continuous SEBI regulatory oversight.
| Sector | Capital Markets — Financial Market Infrastructure (FMI) |
| Regulator | SEBI — Securities & Exchange Board of India |
| Headquarters | Mumbai, Maharashtra |
| ShareDocs users | 1,493 active named users |
| Deployment | On-Premise, Multi-Site (primary + DR environments) |
| Integration | LDAP authentication · IAM user management |
| Relationship duration | 6–7 years ongoing live deployment |
| Workflows live | 17+ spanning governance, finance, compliance, audit |
| Monthly transactions | 2,000–3,000 workflow transactions / month |
The Business Challenge
NSE operates across 12+ functionally distinct departments generating significant volumes of approvals, circulars, audit actions, and governance documents daily. As a SEBI-regulated institution, governance accountability is not optional — the absence of a formal system created real and growing risk.
Challenges Before ShareDocs
- ✗CXO, MD approvals routed by email chains and physical paper — no system of record
- ✗No real-time visibility into pending approvals, age, or who was holding them
- ✗Approval cycles of 5–7 business days for even routine internal matters
- ✗No standardised process — each department handled approvals differently
- ✗No audit trail demonstrating sequence, timing, and personnel for each decision
- ✗SEBI compliance reporting and audit ATR management done entirely manually
Solution Deployed
- ✓17+ configurable workflows — one for each governance process type across all departments
- ✓Real-time tracking dashboard — every active workflow visible to management
- ✓SLA-based escalation — no approval stalls silently in any queue
- ✓Single platform standard across all 12+ departments
- ✓Tamper-proof audit trail at every workflow stage — who, when, what action
- ✓Dedicated SEBI circular implementation and quarterly compliance report workflows
17+ Configured Workflows Across All Departments
Governance & Approvals
- CXO Approval Notes
- MD Approval Notes
- General Approval Notes
- Green Notes Approval
- Legal Approval
- Policy & Marketing Template Approvals
Finance & Procurement
- Payment Approval Notes
- IOM for Payment Processing
- Capex / Opex Approvals
- Pre-RFP / RFQ Approvals
- Settlement Approval Workflows
Compliance & Audit
- Audit ATR Workflow
- Internal Audit ATR
- ATR Tracking Workflow
- CIS Exception Workflow
- Compliance Reports
- Tasklist Management
The CXO / MD Approval Workflow
NSE's highest-governance workflow — formal channel through which department-level decisions requiring executive authorisation are processed.
Initiation
Department user creates the approval note in ShareDocs with all supporting documents attached and submits.
HOD Review — Level 1
Head of Department reviews, approves to proceed — or sends back to initiator for clarification without abandoning the workflow.
Head of Procurement (where applicable)
Specialist review and sign-off for procurement-related matters before CXO Committee consideration.
CXO Committee
Committee review — any member may send back to initiator for additional information at this stage.
MD / CEO — Final Approval
Final sign-off. Approval note archived with full audit trail sealed.
Before vs. After ShareDocs
| Dimension | Before | After ShareDocs |
|---|---|---|
| Approval routing | Email chains + physical paper | Configurable digital workflow — role-based, SLA-tracked |
| Approval cycle time | 5–7 business days average | 2–3 business days (55–65% reduction) |
| Management visibility | None — emails buried in inboxes | Real-time dashboard — all active workflows visible |
| Escalation | Manual follow-up by initiator | Automatic SLA-based escalation to next level |
| Audit trail | None — no system of record | Tamper-proof log: who, when, what action, IP address |
| SEBI compliance | Manually managed spreadsheets | Dedicated compliance workflows with formal sign-off |
| Department consistency | 12 different ad-hoc processes | One platform, one standard process across all departments |
| Audit ATR management | Email threads, Excel tracking | Structured ATR workflow — open, actioned, evidence attached, closed |
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Book a DemoFree TrialFrequently asked questions
How did ShareDocs improve NSE's approval cycle time?
NSE's approval cycle was reduced from 5–7 business days (email and paper) to 2–3 business days — a 55–65% improvement — after deploying ShareDocs Enterpriser's configurable digital workflow engine across all departments. The drivers were elimination of physical document routing, removal of email follow-up, and SLA-based automatic escalation at every approval stage.
How many live workflows does NSE run on ShareDocs Enterpriser?
NSE runs 17+ live workflows on ShareDocs covering: Governance & Approvals (CXO Approval Notes, MD Approval Notes, General Approval, Green Notes, Legal Approval, Policy, Marketing Template); Finance & Procurement (Payment Approval, IOM for Payment, Capex/Opex, Pre-RFP/RFQ, Settlement); Compliance & Audit (Audit ATR, Internal Audit ATR, ATR Tracking, CIS Exception, Compliance Reports, Tasklist Management).
What SEBI compliance workflows does ShareDocs Enterpriser support?
ShareDocs Enterpriser supports NSE's SEBI obligations including workflows for implementing SEBI circulars, routing quarterly compliance reports for formal sign-off, and Audit ATR workflows — providing a traceable, structured mechanism for departments to formally respond to and close internal audit findings with documented evidence.
Is ShareDocs deployed on-premise at NSE?
Yes. ShareDocs Enterpriser is deployed on-premise across multiple NSE sites, integrated with NSE's LDAP directory for authentication and IAM for user management — meeting NSE's data sovereignty and security requirements as a SEBI-regulated institution.
What is enterprise workflow automation software for Indian enterprises?
Enterprise workflow automation software for Indian enterprises is a platform that replaces manual, email-based document approval routing with rule-based, configurable digital workflows — covering governance approvals, compliance submissions, AP authorisations, and audit management. ShareDocs Enterpriser is India's leading enterprise workflow automation platform, deployed by 300+ organisations including NSE, IndiGo, Adani Electricity, and HUL.
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