Frequently Asked Questions

ShareDocs Enterpriser is a cloud-based Enterprise Content Management (ECM) platform built for Indian enterprises. It combines document management, workflow and process automation, AI-powered content search, and governance controls in a single platform. Trusted by 300+ enterprises including NSE, IndiGo, HUL, Adani Electricity and Fujifilm. Available as SaaS or on-premise.

A Document Management System (DMS) stores and retrieves documents. An Enterprise Content Management (ECM) platform goes further — it automates workflows and approval processes, provides process intelligence dashboards, manages content across its complete lifecycle, and integrates with ERP and business systems. ShareDocs Enterpriser is a full ECM platform: it does everything a DMS does, plus workflow automation, process management and content governance.

ShareDocs Enterpriser supports 400+ configurable workflows per deployment, with 1 million+ documents per deployment without performance degradation. Workflows are designed using a graphical workflow builder with no coding required. Common workflows include invoice approvals, contract reviews, employee onboarding, loan origination, purchase order approvals and compliance document routing.

Standard deployments go live in 4–6 weeks. Our team handles discovery, configuration, data migration, training and go-live — no SI partner required.

ShareDocs Enterpriser starts at INR 900 per user per month ($10/user/month). Contact us for a custom quote based on your organisation's size and requirements.

OCR is fully built into ShareDocs Enterpriser — no separate OCR module or third-party tool is required. Documents are automatically processed through OCR on upload and every word is indexed via Elasticsearch, making scanned PDFs, physical records and identity documents instantly searchable. The built-in OCR supports multilingual documents including Hindi and other Indian regional languages.

ShareDocs Enterpriser uses Elasticsearch as its underlying search engine — enabling full-text content search across every word in every document, including scanned PDFs processed through OCR. Search is not limited to file names or metadata tags. All Elasticsearch search indexes are encrypted, meeting ISO 27001 requirements.

Yes. ShareDocs Enterpriser supports multilingual operation in two ways: (1) the user interface is available in Hindi and other regional languages; (2) the built-in OCR engine reads and indexes documents written in Hindi and other Indian regional languages, making them fully searchable. This makes ShareDocs well-suited for government departments, PSUs and manufacturing facilities with multilingual teams.

Intelligent document processing (IDP) combines OCR and AI to automatically extract structured data from unstructured documents. ShareDocs Enterpriser has fully built-in IDP — it reads documents with native OCR, extracts configured fields using AI, assigns a confidence score to each value and routes high-confidence records automatically while flagging low-confidence ones for human review. No third-party IDP tool is required.

Yes. Document summarisation is one of ShareDocs Enterpriser's 4 native AI features. When a document is uploaded, ShareDocs AI automatically generates a structured summary highlighting key information, dates, obligations, parties and action items — useful for legal contracts, clinical documents, audit reports and board papers.